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AutoClientz ("AutoClientz," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website (https://autoclientz.com) or submitting your information through our chat widget, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, business name, and any details you share when you submit an inquiry, book a call, or message us through our website. We also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How We Use Your Information
We use the information we collect to respond to your inquiries, coordinate and confirm appointments, send service and follow-up communications related to an existing inquiry, provide and improve our services, and comply with legal obligations. We do not use your information for purposes unrelated to the service you requested.
SMS / Mobile Communications
By providing your phone number through our website, you consent to receive informational and service-related text messages and calls from AutoClientz regarding your inquiry, including appointment coordination and support follow-ups. Message frequency varies, and message and data rates may apply. Consent is not a condition of any purchase. Reply STOP to opt out, HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Share Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business (for example, our CRM and communications platform), and only to the extent necessary to provide our services to you. These providers are required to protect your information and use it only for the services they perform on our behalf. We may also disclose information if required by law or to protect our legal rights.
Cookies and Tracking
Our website uses cookies and similar technologies to operate properly, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features may not function correctly if you do.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, to provide our services, and to comply with our legal obligations. When information is no longer needed, we securely delete or anonymize it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain communications. To exercise these rights, contact us using the details below. You can opt out of text messages at any time by replying STOP.
Children's Privacy
Our services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
AutoClientz
Email: hello@autoclientz.com
Phone: +1 (281) 627-4937
Address: 717 Texas Ave Ste 1200, Houston, TX 77002, USA